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We
have an experienced team of system administrators providing technical
support (on any platform) and remote
support & server administration
services for hosting companies.
Our
support engineers are well qualified and
experienced personnel all of which have
experience either in the hosting
industry or in similar industries.
Average experience of the staff is over
4 years. We undertake all
kind of support and system
administration activities to keep your
server up and running and solving any
problems your client may have.
Staff
is certified in there respective trades
and undergo stringent training schedule
held regularly by the organization to
keep their skills sharp and knowledge abreast with the latest in their field.
The
Technical Support and System
Administration division is the largest
division in the company. This division
has trained people exclusively dedicated
to providing tech support through
Helpdesks, Live Chats and Email Systems
to various web hosting companies. We had
the privilege of working with some of the
leading names in the industry while
enjoying our stay with them as their own
part. We have the expertise with all
major control panels including
Cpanel-WHM, Ensim, Plesk, Helm, Hosting
Controller etc. The team is adept at
handling all sorts of System
Administration and technical support
requests.
Team
has also developed many small but
interesting scripts to help in
automating various tasks for web hosting
and many such other small projects have
helped us gain extensive skills in the
web hosting industry. Besides we use proven
tools to keep your servers under
our monitoring services round the clock
and take corrective measure if the need
so requires immediately.
Our
expertise and patronage with reputed
names in the industry have given us the
experience which is unmatched. We take
care of all your back end support
activities and allow you to concentrate more on marketing your services. We
ensure that your clients stay happy and
remain your biggest marketing tool
always while you still can focus on your
business sales.
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